🔍 What information do we collect?
When you interact with us, we may collect the following types of personal information:
Name
Address
Email address(es)
Telephone number(s)
Optional service-related details (e.g., home access codes or cleaning preferences)
📥 How do we collect information?
We may collect information about you whenever you interact with us, such as:
Booking a cleaning service through our website or by phone
Submitting a contact form or request
Signing up for updates, promotions, or newsletters
Leaving a review or testimonial
Requesting a quote or estimate
You provide this information voluntarily. We may also receive your information from third-party platforms—such as lead generation services or online booking tools—but only when you’ve given those platforms permission to share it with us.
🔒 Confidentiality
Trusted Choice Cleaning is not responsible for the privacy practices of third-party websites not owned or managed by us, including any that may be linked from our website. We recommend reviewing their individual privacy policies before submitting any personal information.
💬 Making a Complaint
If you have concerns about how your information is handled, you may contact us at:
Please include as much detail as possible so we can investigate your concern. We aim to resolve privacy-related complaints within 15 working days, although more complex cases may take longer. If you are not satisfied with the outcome, you may escalate the issue or contact a relevant data protection authority.