Airbnb Guests Are Leaving Clues
Here’s What They’re Really Saying About Your Cleaning
If your reviews say “cozy” or “cute” but never mention “clean” — it might be costing you stars.
You read your Airbnb reviews like a detective. One guest says “super cozy!” Another says “great location.” One says “mostly clean.” 😬
What they don’t say is just as important as what they do.
When guests skip the word “clean” — or use vague phrases like “could’ve been better” — they’re leaving clues. And those clues are costing you 5-star ratings.
🔍 5 Subtle Phrases That Signal Cleaning Problems
- “Overall great place, but…”
- “It was fine for the price.”
- “Felt a little lived-in.”
- “You get what you pay for.”
- “Not spotless, but manageable.”
If you've seen any of these in your reviews, you’re likely losing silent points on cleaning — and risking that 4.9 dropping to a 4.7.
💡 Why This Happens
(Even If You Clean Yourself)
Most hosts try to keep their spaces guest-ready — but forget these details:
- Behind/under beds & nightstands
- Hair in showers, sinks, drains
- Greasy stovetops or vent hoods
- Pet or food odors trapped in fabrics
- Sticky floors from cheap mops or products
It’s not about trying harder. It’s about having a professional turnover checklist — and a team who follows it every single time.
🎁 Coming Soon: Free Airbnb Turnover Cleaning Checklist
We’re releasing a PDF version of our internal checklist — built from over 100 STR cleanings — to help hosts like you protect your 5-star rating. Stay tuned!
Protect Your Reviews With Pro Turnover Cleaning
We specialize in Airbnb and short-term rental turnovers in Aurora, Denver, and nearby — and we clean with your guests (and reviews) in mind.
Request Turnover Cleaning Quote